Noteworthy Perspectives from Interesting People
Take just ten minutes out of your day to gain some wisdom from people worth listening to. The Point is an interview series featuring smart people with insightful ideas that you won’t want to miss.
Latest Episodes
Career Olympics – The Physical Reality of Pet Grooming
Duane Carey sits down with Joe Zuccarello for a quick, candid conversation about one of the toughest jobs in the pet industry: grooming. Joe shares why he’s grateful for the next generation of groomers stepping into the profession, the physical toll the job takes (he calls it “career Olympics”), and why the people who choose this career deserve more recognition. A short but genuine look at the people behind the clippers.
The Four Hero Metrics Driving Pet Service Success
Duane sits down with Goose Co-Founder Drew Brinkotter to explore the four “hero metrics” that define success for pet service businesses: pet counts, average daily pet rate, labor as a percentage of sales, and customer satisfaction. They dive into the tension between customization and standardization, discussing why sticking to proven best practices often leads to better efficiency and profitability. Plus, Drew gives a nod to Goose’s early adopters and the collaborative spirit driving the pet care community forward.
Investing in People – How Team Development Drives Pet Care Success
Mallory from Pack Pro and Fetch N Catch shares why the smartest business move isn’t always new equipment—it’s investing in your team. From leadership training and continuing education to effective communication and team bonding, she explains how focusing on staff growth boosts performance, keeps dogs safer, and scales operations. With insights on motivation beyond money, building a career ladder, and recognizing team contributions, this episode is a playbook for creating a thriving, people-first pet care business.
So, what is The Point, anyway?
We encounter greatness every day. Whether in meetings with clients, or in conversations with coworkers, we often find ourselves inspired by new perspectives and smart ideas.
The Point is a video interview series designed to harness those ideas and present them in focused, concise bite-sized pieces.
Short & Sweet Interviews
At around ten minutes apiece, each episode in the series features a guest making one solid point on the topic of their choice. The formula is simple:
- The Introduction: 1 minute to get to know the guest and learn why we should care about their topic
- The Main Point: 8 minutes to convey the main Point and how it impacts us
- The Shout Out: a 1-minute closing for the guest to recognize any person or entity for any reason
The Interview Series Host
The Point’s host, Duane Carey, is the President of both IMPACT Marketing & Public Relations and the non-partisan, pro-business Maryland Free Enterprise Foundation in Maryland. He holds an MBA from Johns Hopkins University.
Next Up…
We have an exciting roster of featured guests planned for upcoming episodes. Stay tuned for more interviews, coming soon.
Know an interesting person with an idea worth sharing? Maybe it’s you!
Fill out the form below to nominate yourself or someone else to be a guest on The Point.